FAQ

  1. Q: What is a smartphone value bundle?

  2. A: A smartphone value bundle is a curated package that includes one to two smartphones along with additional accessories or services at a discounted price, offering you great value for your money.


  3. Q: What brands of smartphones are available in your value bundles?

  4. A: We offer a wide range of popular smartphone brands in our value bundles, including ZTE, BLACVIEW, ULEFONE, XIAOMI and more.


  5. Q: How does the "Buy Now Pay Later" option work?

  6. A: Our "Buy Now Pay Later" option allows you to make a purchase without upfront payment. You can choose to pay for your purchase in installments over a specific period, making it more affordable and convenient for you.


  7. Q: Can I opt for credit installment plans?

  8. A: Yes, we currently have Mobicred to provide credit installment options for eligible customers. RCS members can pay with existing RCS cobranded cards. You can choose a suitable installment plan and spread out the cost of your purchase over several months.


  9. Q: Is nationwide delivery free for all orders?

  10. A: Yes, we offer free nationwide delivery on all orders, ensuring that your smartphone value bundle reaches you at no extra cost.


  11. Q: How can I track my order?

  12. A: We offer WhatsApp support, where you can inquire about your order status.


  13. Q: Can I earn cash by referring others to your store?

  14. A: Absolutely! We have a referral program where you can sign up for a referral code and earn cash rewards of up to R300 per deal for successfully referring others to our store. It's a great way to share the benefits of our value bundles with your friends and family.


  15. Q: Are the accessories that appear in the catalog included in the value bundles ?

  16. A: Yes, all the accessories included in our value bundles, ensuring convenience and compatibility with the smartphones we offer.


  17. Q: Can I customize the accessories included in the value bundle?

  18. A: At the moment, the accessories included in the value bundles are pre-selected. However, we aim to offer customization options in the future to better cater to your preferences.


  19. Q: How can I apply for the "Buy Now Pay Later" or credit installment option?

  20. A: During the checkout process, you will have the option to select the payment method. Simply choose PayJustNow for a 3 Equal, Interest-free Instalments "Buy Now Pay Later" or select the PayFast option to access options like Mobicred no deposit, 12 month credit installment, MoreTyme interest free 3 payments and several more secure and convenient options and our system will guide you through the application process.


  21. Q: Is there any interest or additional fees associated with the credit installment option?

  22. A: Depending on the specific installment plan you choose, there may be interest or nominal processing fees involved. Please refer to our payment partners terms and conditions or contact our customer support for more information.


  23. Q: Can I return or exchange my smartphone value bundle?

  24. A: Our return and exchange policies are in place to ensure customer satisfaction. Please review our policies on our website or reach out to our customer support for assistance regarding returns or exchanges.


  25. Q: How long does it take to receive my smartphone value bundle?

  26. A: Once your order is confirmed, our standard processing time is typically within 8 business days. Delivery times may vary depending on your location, but we strive to deliver your bundle to you as soon as possible.


Spread the cost seamlessly: Discover our network of Pay Later partners and find out how you can effortlessly split your payments into manageable installments, making your value bundle shopping experience hassle-free and budget-friendly.